FAQ + POLICIES

01

SIZING

Most Tea Towels tops can be made up to bust 41", unless otherwise indicated.  All tops are cropped. Longest length up to 18" from highest point of shoulder, unless otherwise indicated. If you want your top to be a little longer, we can lower the neckline, just note at check out. We recommend wearing them with your favorite high waisted bottoms.  There is always an extended size option every drop (bust 42" - 60") but only if indicated. If you are purchasing a ext-size garment but your bust is under 42", you will still pay for the extended size rate.  So read carefully prior to purchasing. Make sure to make note of your bra size at checkout. You can also measure a top from armpit to armpit, flat and give us that measurement. Not doing so will delay your order!

If you are interested in adding length to your hem or sleeve, additional charges will apply. Send us a message directly for limitations or availability.

02

lead times + Refunds + SHIPPING

It takes up to 3-4+ weeks for tops to be made.  For dresses/coats, up to 5 weeks. This could be more or less the time it takes to carefully finish all orders per drop. Please allow a few extra days for handling + additional 3-5 days for US Domestic shipping.

ALL SALES are FINAL. Please read descriptions and ask questions before purchasing. Items take a long time to hand make and for a small operation, we are unable to accept returns or exchanges.

International shipping available for Australia, Spain, UK, Canada, and Germany. Send us an email if you want your country added. Expect international delays due to Covid-19. Check to make sure your country is accepting packages from the US. I will combine shipping, so send me an email below if you want to request a partial refund on multiple orders. Tracking will be provided by email once your piece is completed. We ARE NOT responsible for tracking your package or for lost mail. Returned packages will be sent back at buyer's expense.

03

CARE + AGE + Custom

All tops are made from vintage materials and are HAND MADE. Due to the age of materials, spotting, staining and imperfections are to be expected. This will be disclosed as much as possible but be aware that your garments have a history!

For hand quilted sleeves, do not scrub or agitate as seams could come apart. We are not responsible for damaged garments due to lack of care or normal wear and tear from use. Please read care instructions that come w/ your purchase to ensure a garment that will lasts  your closet for generations to come. Visit our IG story highlights on Vintage Care for tips on caring for your garments. 

Loved clothes last longer.

Custom: this pertains to the customer providing the tea towels or linens for a garment to be made. This is not the same as MTO (made-to-order). We are currently booked until 2020. We will re-open this option in January 2021 with limited spots. Send us an email for inquiries.

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